When will my domain be live?

Domains are registered at registry level as soon as you complete the checkout process with us. It can take up to 72 hours for a domain name to become visible on the internet as it globally updates. This applies for all domain names regardless of extension or registrar. However, in the majority of cases your domain name will be live within a few hours.

How long will it take to set up my hosting package?

Your hosting package is automatically set up for you straight after purchase so you can get started right away.

Do i need to buy web hosting?

You don’t have to buy web hosting with us, but we strongly recommend it to take advantage of our powerful hosting platforms and seamless, trouble-free services that have all been carefully developed to work well together. You can find out more about our web hosting plans on our Web Hosting page.

What's your data centre like and where is it based?

Our state-of-the-art data centres offer the latest in security and environmental technologies and are manned 24/7, ensuring your data and websites are secure and monitored at all times. We have a resilient national network and an enterprise-level cloud platform so you get the best possible hosting experience.Based in the UK and/or USA

How do i renew my domain name?

Your domain name is set to renew automatically so you don’t have to worry about remembering it yourself! If you prefer not to auto-renew, you can change this from your control panel.

Which programming languages and frameworks can i use?

You can use whichever programming languages and frameworks you like. Please get in touch if you want to double check if specific legacy versions are supported.

Should i pick wordPress or Linux

You can choose to host your website on either our WordPress or Linux platform. It is recommended if you have a WordPress built site then you should choose our WordPress Platform If you’re not sure which to pick, go for Linux as it’s industry standard and supports a wider range of languages and software. If you need help deciding which package to go for or more details, please get in touch with our friendly team.